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Processing time

Current estimates will be listed at the bottom of each page. Although we cannot guarantee processing times, items will likely ship within 2-5 weeks unless otherwise stated. Every piece is custom-made by hand, and we work in the exact order of when items are purchased. Please let us know prior to placing your order if there is a specific deadline you need something for. Sometimes, an order will ship in far less time, and sometimes we may need your time to get it ready for you. We appreciate your patience understanding! Beautiful things take time.


To ensure an optimal fit, we recommend including your measurements in inches or centimetres in the order notes. When purchasing an item, please select the size which you most often wear. If your size is not listed, let us know in the order notes and we will make the item to fit your measurements. We are able to accommodate all sizes and customizations. Don't be afraid to reach out if you have any other questions regarding sizing! We are always happy to help.

Personalized orders

We are able to accommodate most requests for customizations to existing styles. If you are interested in a different trim, length, colour scheme, material or something of the like, we are happy to adapt! However, please understand that this may result in a delay or an additional cost. Please reach out with any of your requests regarding personalization.


Organic cotton

Organic cotton has a lower impact on the environment than conventional cotton, as it is produced without the use of pesticides and requires less water to produce. It is made with non-toxic, low-impact dyes.

Pakucho cotton

Pakucho comes from the ancient Incan word for "brown cotton". It naturally grows in the 6 incredible colours we offer, meaning that it is completely free from dyes. Pakucho cotton supports biodiversity, as global cotton demand is overwhelmingly for white cotton. It is EKO Certified Organic by the USDA, GOTS, SKAL, and is Certified Fair Trade by Control Union Fair Choice.

Pima Cotton

Pima cotton has longer fibres than standard cotton, making it more durable with a softer texture. It is lightweight and offers a light natural sheen.

Peruvian Highland Wool

We love this wool for cold weather designs. It’s durable and warm, making it perfect for our heirloom sweaters and more.


Alpacas produce a type of wool that is softer than conventional wool, with a natural texture and varying colours.

Silk and Mohair

Our silk/mohair blend is a very special texture that you have to feel to believe. Super kid mohair offers its's signature fluffy texture, while mulberry silk provides a beautiful natural sheen. This texture is dimensional in the light, and best of all, it comes from nature.

Estimated shipping times


2-9 business days

North America

7-21 business days

Rest of world

1-3 weeks

Please note that these estimates do not include processing time, which can range from 2-5 weeks depending on the size of order and season. We’ll do our best to meet these shipping estimates, but cannot guarantee them.

Orders ship from Canada with Canada Post. If you would like upgraded shipping, please contact us before placing your order.

Import Taxes, Lost or Stolen Items

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Since we have proof of shipment, we are not responsible for any lost or stolen items.

Returns & Exchanges

As everything is handmade to order, we cannot accept returns or exchanges on custom orders. All items are final sale. However, if you have any concerns or questions, please contact us directly about your order.

Please visit our full Refund Policy to read more.



Hand wash with warm water and air dry.

Wool, Mohair, Silk, Alpaca, & Cashmere

Hand wash with cold water and air dry.

Other Notes:

Garments with pearls and other embroidery should be treated with the utmost care - please spot clean only.

Garments with removable silk ribbons should be washed separately from the ribbons.

To avoid stretching, we recommend folding your knits for storage.

Custom Orders

If you are interested in a custom order, send an email to or contact us through the form on this site! Together, we can create the perfect design so that your dream item can become a reality.


We do not sell any patterns and ask that they not be plagiarized.


The Earth comes first at every step in the process. All orders are packaged in compostable mailers with sustainable materials. Our garment bags are made from 100% organic cotton with plant-based inks, and all paper used is FSC Certified and/or recycled.


Please contact us for wholesale inquiries.

terms of service

Please visit our Terms of Service.

Payment Plans

Please contact us regarding payment plans. In your initial email, please indicate the item or items you intend to purchase, and how many payments you would like it split into.

Media/Stylist inquiries

For Celebrity Stylist Inquiries, contact

For Media Inquires, contact

1206 Maple Ave, Suite 1010 Bendix

Los Angeles, CA 90015